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Success Story
ATLASSIAN SERVICES
Expertise for your success
Optimize your Atlassian tools for maximum efficiency.
As an Atlassian Platinum Solution Partner, we maximize your Atlassian tools. From consulting and implementation to optimization – enhance your team productivity with our expertise.
UNLEASH YOUR FULL POTENTIAL WITH
Atlassian Solutions
Atlassian tools like Jira, Confluence, or Jira Service Management help companies collaborate more efficiently and implement innovative projects faster. However, implementing and optimally using these tools requires expertise. As an Atlassian Platinum Solution Partner, we accompany you on your journey. We offer strategic consulting, support for cloud migration, and managed services.
Benefit from our many years of experience and maximize the value of your Atlassian tools!
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Atlassian
Service Packages
Consulting
Consulting
As an experienced Atlassian Solution Partner, we support you with all questions regarding the Atlassian portfolio – from selecting the right tools to implementation and individual customization. We optimize your processes, improve collaboration in your company, and help you effectively use agile methods like Scrum and Kanban. Our expertise includes agile project management, Scaled Agile with SAFe®, and ITSM.
SERVICES
- Evaluation & Implementation of Atlassian Tools
- Process optimization with Atlassian Tools
- Individual customization & extension of Atlassian Tools
Benefits
- Efficiency increase through automation
- Higher productivity through optimized workflows
- Better decision-making through transparency
License management
License management
With our support, you can optimize your Atlassian license costs and ensure the correct number of licenses is always in use. Benefit from our many years of experience as an Atlassian Platinum Solution Partner in selecting, purchasing, and efficiently managing your licenses – whether cloud, server, or data center. We find the optimal license strategy for your company and thus create added value.
SERVICES
- License consulting & optimization
- License management & renewal
- License audit & compliance
Benefits
- Cost savings through optimized license models
- Simplified license management
- Compliance with license terms
Cloud Migration
Cloud Migration
Take advantage of the Atlassian Cloud benefits! We accompany you in the secure and efficient migration of your Atlassian tools (Jira, Confluence, Bitbucket, and others) to the cloud. Gain more flexibility and scalability for your company while reducing your operating costs. Benefit from our many years of experience and expertise as an Atlassian Platinum Solution Partner for a smooth transition.
SERVICES
- Evaluation of cloud readiness
- Planning & execution of migrations
- Optimization of the cloud environment
Benefits
- Scalability & flexibility
- Reduced IT costs
- Higher security
- Future viability
Rent-an-Admin
Rent-an-Admin
Relieve your IT department and gain flexibility! With "Rent-an-Admin," you get experienced and certified Atlassian administrators who professionally take care of your Atlassian systems. And the best part: all without long-term personnel commitments. Scale your resources flexibly as needed and benefit from comprehensive expert knowledge.
SERVICES
- Administration & support of Atlassian Tools
- Troubleshooting & problem solving
- Performance optimization & system maintenance
Benefits
- Relief of internal IT resources
- Access to expert knowledge
- Ensuring smooth operation of Atlassian tools
Trainings
Trainings
Maximize your teams' efficiency with custom Atlassian training & workshops! We train your employees in Jira, Confluence, Bitbucket & Co. and convey best practices for agile collaboration and efficient project management. Benefit from our know-how and increase your teams' productivity.
SERVICES
- User training
- Administrator training
- Individual workshops & coaching
- Documents
Benefits
- Increase in user acceptance
- More efficient use of Atlassian tools
- Optimization of system administration
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CHALLENGE
A rapid increase in new users led to longer response times, an increase in urgent requests, and a growing backlog. Inefficient manual ticket processing and slow platforms like Jira and Confluence intensified this effect.
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APPROACH
We not only rely on the latest technical solutions, but we combined these with our methodological know-how and many years of experience to provide our customer with the best possible service.
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SOLUTION
We optimized the platform's technical environment and switched from Jira to Jira Service Management. Our consultants helped the team securely migrate over 1,000 open tickets. Thanks to additional customizations, users can now make individual configurations without a Jira administrator's support.
Success Story
Sustainable success with smart, seamless IT processes
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CHALLENGE
The selection and setup of a single tool that enables more than 2,000 employees to manage service requests and records more efficiently. The aim was to gain maximum control over as many IT workflows as possible and thus offer customers of DB Regio Bus even better services.
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APPROACH
Through a detailed analysis and comprehensive consulting, we were able to offer DB Regio Bus a solution and end-to-end services that were precisely tailored to the company's needs.
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SOLUTION
By implementing Jira and Confluence and linking them with powerful, proven add-ons, we helped our customer optimize their IT landscape.
Success Story
Accelerating cloud adoption in the automotive sector
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CHALLENGE
The car manufacturer faced performance issues due to numerous projects and users. The migration to the cloud had to be carefully planned to ensure a successful transition.
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APPROACH
Through careful planning and close collaboration with the Atlassian TAM, the demicon team carried out the migration and identified potential challenges early on.
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SOLUTION
The migration to the Atlassian Cloud offered the German OEM many benefits: reduced costs, better collaboration, faster innovation, greater scalability, and flexible, location-independent access for all users.
DISCOVER RELATED
Services & Solutions
Data Center to Cloud Migration
Atlassian Service Management
Digital Workplace & Collaboration
Project & Portfolio Management
HOW CAN demicon
