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Business Consulting:
Bridging Business Processes and Technology

Supporting your digital transformation, from strategy to operations

With more than 18 years of experience and over 2,000 successful client projects, we help organisations navigate the intersection of business, technology and people. The result is practical solutions that work in everyday operations and deliver lasting business value.

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FOR DECISION-MAKERS AT THE INTERSECTION OF IT AND BUSINESS PROCESSES

Why the need to act has never been greater

Organisations are investing heavily, yet tangible business impact remains limited. Independent studies show that the real barrier for SMEs across the DACH region is not the lack of technology, but the gap between people, business processes and technology.

 

 

80 %

of organisations are implementing AI without achieving measurable operational impact.

68 %

of business leaders across the DACH region confirm that existing processes hinder technology adoption before it can deliver value.

71 %

of organisations develop their business and technology strategies separately. Those that align both achieve significantly greater business impact from their technology investments.

WHY demicon

Your trusted partner for end-to-end transformation

Since 2008, we have successfully delivered more than 2,000 projects. Our holistic consulting and implementation approach bridges business processes and technology, enabling lasting improvements in operational excellence, profitability and competitive advantage.

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We understand your business

From industries and business processes to organisational structures and decision-making, we understand the unique challenges of your sector. Our deep domain expertise enables us to deliver tailored solutions for Automotive, Manufacturing, the Public Sector, Financial Services and Life Sciences.

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Technology expertise

Strong technology partnerships, certified engineers and more than 18 years of implementation experience. We provide the technical expertise required to successfully deliver even the most complex transformation initiatives.

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End-to-end support from a single partner

We support you throughout every stage of your transformation journey—from the initial strategic assessment to continuous optimisation in day-to-day operations.

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OUR APPROACH

Your digital transformation journey

 

 

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01

Discovery

We analyse your organisation, processes and systems to develop solutions that truly fit your business.

  • Maturity assessment
  • Actionable recommendations
  • Problem analysis & prioritisation
02

Strategy

We develop a roadmap that directly aligns your business objectives with technology implementation.

  • Digital strategy & Target Operating Model (TOM)
  • Business case
  • Roadmap & KPIs
03

Architecture

We translate your strategy into a target architecture—technology-agnostic and requirements-driven, whether based on configurable platforms or custom-built solutions.

  • Solution blueprint
  • Platform selection
  • Integration roadmap
04

Build

Our certified engineers implement your solution to the highest quality standards, ensuring seamless handovers throughout the project.

  • Pilot implementation & testing
  • Live system & integration
  • Continuous improvement plan
05

Enable

We support your change journey and ensure your teams adopt and use the new tools effectively.

  • Training & support
  • Change management
  • Best practices
06

Run

Following go-live, we ensure stable operations and continuously evolve your digital landscape.

  • Business review reports
  • Managed services
  • Documentation
 
OUR SERVICE PORTFOLIO

From analysis to implementation

Digital transformation succeeds when strategy and execution go hand in hand. We support you across the entire value chain, from initial assessment through to sustainable business outcomes.

 

 

Digital Maturity &
AI Assessment

To take the next step, you first need a clear understanding of where you stand. We assess your processes, technology and organisation, identifying the areas with the greatest potential for improvement.

Make-or-Buy & Platform Selection

Strategic IT decisions shape your organisation for years to come. We help you make these decisions with confidence-from make-or-buy analysis to a robust business case.

Business Process Management

Technology only delivers its full potential when the underlying processes are right. We model and optimise your business processes using BPMN methodology, enhanced by AI and ready for implementation.

KPI & Performance Management Frameworks

Objectives only create value when they are measurable and embedded in day-to-day operations. We develop performance management frameworks at every level and integrate them into your operational environment with AI support.

Transformation & Project Management

Transformation programmes are complex-but they do not have to be unmanageable. We oversee your programmes with structured time, budget and quality management, while embedding change management from the very beginning.

Target Operating Model

New technology requires an organisation designed to support it. We create the operating model that underpins your transformation, with clear governance, defined roles and transparent decision-making structures.

BEST PRACTICES

demicon Stories

Be inspired by real-world success stories. Perhaps we'll create the next success story together.

IT Service Management

IT Service Management

Lack of visibility into response times and inconsistent SLAs: A global industrial enterprise transforms its IT Service Management, reducing processing times by 30–40% while significantly increasing customer satisfaction.

Read Success Story now
Strategisches PMO

Strategisches PMO

70% faster partner selection, 0% budget variance: How a global enterprise identified the right IT transformation partner from a shortlist of 50 providers in just eight weeks.

Read Success Story now
cplace & demicon

cplace & demicon

With cplace and demicon, a sustainable and scalable agile transformation succeeds in the corporate context.

Read Success Story now
 
WHAT OUR CLIENTS SAY

Feedback from successful projects

 
YOUR CONTACTS

Speak directly with our experts

 

 

 

BUSINESS CONSULTING

Driving your digital transformation

Gain a lasting digital advantage. Let's explore, in a no-obligation consultation, how we can help accelerate your transformation journey.


INSIGHTS TO

Business Consulting


Events, blog articles, and webinars! Discover our practical know-how now!

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