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Webinar: Team '26 Recap

Webinar: Team '26 Recap

Free Webinar - 

What's New in Service Collection!

ATLASSIAN · ONLINE WEBINAR

How Service Collection is transforming modern Service Management

As announced at Team ‘26, Service Collection is reimagining intelligent service – shattering the "service quo" by replacing fragmented legacy systems with a unified, intelligent platform that connects IT, operations, and business teams. Discover the latest innovations in Service Collection’s apps, including Jira Service Management, Customer Service Management, Assets, and Rovo agents.



What to expect:


checked-artificial-intelligence-digital Proactive Employee Support with Rovo Service: 

Lean on Rovo Service, an AI teammate that pulls employee context, trusted knowledge, past requests, and company policies together, to resolve requests faster.


checked-artificial-intelligence-digital AI-native Incident Command & Prevention Centers:

Use real-time information and AI to investigate and prevent incidents. Take mitigation measures and communicate with stakeholders to reduce risk.


checked-artificial-intelligence-digital Hardware Asset Management (HAM):

Replace manual spreadsheets with purpose-built, AI-driven inventory tracking and Rovo-powered insights to optimise costs and automate lifecycle management.


checked-artificial-intelligence-digital Omni-channel Customer Service Management (CSM): 

Deliver exceptional support anywhere with native voice AI, WhatsApp, and SMS integrations that allow your agents to learn and adapt in real time.

 

Meet the speakers:


service_consulting_icon_blue Ken Connally - Head of Technical Product Marketing, Atlassian

service_consulting_icon_blue Rick Lefort - Principal Technical Product Marketer, Atlassian

 


LEARN MORE

about our partnership
with Atlassian

– visit our partner page now..


LEARN MORE ABOUT ATLASSIAN

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