Free Webinar - 

What's New in Service Collection!

What to expect:

Proactive Employee Support with Rovo Service: 

Lean on Rovo Service, an AI teammate that pulls employee context, trusted knowledge, past requests, and company policies together, to resolve requests faster.

AI-native Incident Command & Prevention Centers:

Use real-time information and AI to investigate and prevent incidents. Take mitigation measures and communicate with stakeholders to reduce risk.

Hardware Asset Management (HAM):

Replace manual spreadsheets with purpose-built, AI-driven inventory tracking and Rovo-powered insights to optimise costs and automate lifecycle management.

Omni-channel Customer Service Management (CSM): 

Deliver exceptional support anywhere with native voice AI, WhatsApp, and SMS integrations that allow your agents to learn and adapt in real time.

Meet the speakers:

Ken Connally - Head of Technical Product Marketing, Atlassian

Rick Lefort - Principal Technical Product Marketer, Atlassian