An international organisation wanted to provision Jira projects quickly and error-free, while fully complying with internal governance requirements. By implementing a Rovo Agent, a manual, error-prone process was transformed into an intelligent, automated experience.
Challenges:
- Admin bottlenecks delaying project kick-offs
- High risk of human error in manual provisioning
- Balancing governance with self-service
- Complex and hard-to-understand Jira configurations
- Risk of shadow IT due to slow provisioning
Benefits for the customer:
Project provisioning reduced from days to minutes
Fully compliant self-service for project creation
Zero manual admin effort required
Shadow IT prevented with instantly available projects
Transparent and explainable governance
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